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Privacy Policy and SMS Terms & Conditions

This statement applies to the online collection of personal information via websites operated by and applications offered by The Baker Law Firm. Details of the Privacy Statement follow immediately below.

What personal information is collected and how is that information used?

  • We collect information about our users in three ways: directly from the user (such as when ordering a product, registering an account or signing up for a newsletter), from our Web server logs, and through cookies.
  • We use the information primarily to provide you with a personalized Internet experience that delivers the information, resources, and services that are most relevant and helpful to you.
  • We do not share any of the information you provide with others, unless we say so in this Privacy Statement, or when we believe in good faith that the law requires it.

How is my personal information protected?

  • We have implemented certain appropriate security measures to help protect your personal information from accidental loss and from unauthorized access, use, or disclosure.
  • However, please note that we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.
  • Also, please note that we may store and process your personal information in systems located outside of your home country. Regardless of where these activities occur, we take appropriate steps to ensure that your information is protected consistent with the principles set forth under this Privacy Statement.

Who has access to the personal information?

  • We will not sell, rent, or lease mailing lists or other customer data to others, and we will not make your personal information available to any unaffiliated parties, except our approved agents and contractors, or as otherwise described in this Privacy Statement.
  • We rely on some of our affiliates for support of the products and services we offer, and we share some of our back-office functions with other companies. Our affiliates are all required to preserve the confidentiality of any personal information they may access.
  • We will not disclose any personal information or information about your usage of our websites to unaffiliated third parties, except as necessary to service the account, to enforce the terms of use, to meet our obligations to content and technology providers, or as required by law.

SMS Terms and Conditions

Program description: The Baker Law Firm SMS Program provides conversational and informational text messages to individuals who have provided a mobile number and consented to receive texts. Messages may include responses to inquiries, appointment and deadline reminders, requests or reminders concerning forms and documents, case or matter updates, billing notices, and other service-related communications.

  • Opt-in and consent: By providing your mobile number and agreeing to receive text messages from The Baker Law Firm, you authorize recurring conversational and informational text messages. Consent to receive text messages is not a condition of obtaining legal services.
  • Message frequency: Message frequency varies based on your communications and services.
  • Charges: Message and data rates may apply.
  • Opt-out: Reply STOP to any message to stop receiving text messages. You may receive one final message confirming your opt-out.
  • Help: Reply HELP for assistance, or call us at 865-200-4117.
  • Delivery: Wireless carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed.
  • Security: Standard SMS text messages are not encrypted. Please do not send confidential, sensitive, or time-critical legal information by text message.

Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. The Baker Law Firm may share information with service providers solely as necessary to deliver and support text messaging services. Text-message originator opt-in data and consent will not be shared with third parties, except as required by law.

How may I correct, amend or delete my personal information, or update my preferences?

  • You may cancel your registration or update your preferences at any time simply by contacting us.
  • If you do not want to receive information about our products or services, please contact us.

If you have any additional questions or concerns related to this statement and/or our practices, please contact us at:

The Baker Law Firm

First Horizon Plaza
800 S. Gay Street, #1950
Knoxville, TN 37929
Phone: 865-200-4117

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